1. Introduction
This Privacy Policy describes how Presto Surveys ("we," "us," or "our") collects, uses, and protects your information when you use the Presto Surveys website at prestosurveys.com and related services (the "Service"). By using the Service, you agree to the practices described in this policy.
2. Information We Collect
Account Information: When you create an account, we collect your email address and any profile information you choose to provide (such as age range, location, and interests). This information helps us match you with relevant survey opportunities.
Survey Responses: When you complete surveys, we collect your responses. Survey responses are shared with the research partners who sponsor those surveys.
Usage Information: We automatically collect basic usage data such as pages visited, surveys completed, and reward redemption history. This helps us improve the Service and prevent fraud.
Device Information: We may collect device type, browser type, IP address, and similar technical information for security and analytics purposes.
3. How We Use Your Information
We use the information we collect to:
- Provide and maintain the Service, including matching you with surveys.
- Process reward redemptions and deliver payments.
- Communicate with you about your account, rewards, and available surveys.
- Detect and prevent fraudulent or abusive activity.
- Improve the Service and develop new features.
- Comply with legal obligations.
4. How We Share Your Information
Survey Partners: Your survey responses are shared with the market research companies and brands that sponsor the surveys you complete. These responses are typically aggregated and anonymized, though some surveys may collect identifiable information as disclosed at the time of the survey.
Payment Processors: When you redeem rewards, we share necessary information with payment processors (such as PayPal) to fulfill your payout.
Service Providers: We may share information with trusted service providers who assist in operating the Service, such as hosting providers and analytics tools. These providers are contractually required to protect your information.
Legal Requirements: We may disclose information if required by law, legal process, or government request, or to protect the rights, safety, or property of Presto Surveys, our users, or the public.
We do not sell your personal information to third parties.
5. Cookies and Tracking
We use cookies and similar technologies to maintain your session, remember your preferences, and understand how you use the Service. You can control cookie settings through your browser, though disabling cookies may affect functionality.
6. Data Retention
We retain your account information for as long as your account is active. Survey responses are retained as needed to fulfill our obligations to research partners. If you delete your account, we will remove your personal information within 30 days, except where retention is required by law or for legitimate business purposes (such as fraud prevention).
7. Data Security
We implement reasonable technical and organizational measures to protect your information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
8. Your Rights
Depending on your location, you may have rights regarding your personal information, including:
- Accessing the personal information we hold about you.
- Requesting correction of inaccurate information.
- Requesting deletion of your information.
- Opting out of certain data processing activities.
To exercise these rights, please contact us through the contact form on our website. We will respond to requests within 30 days.
9. Children's Privacy
The Service is not directed to individuals under 18 years of age. We do not knowingly collect personal information from children under 18. If we become aware that we have collected information from a child under 18, we will take steps to delete that information promptly.
10. Third-Party Links
The Service may contain links to third-party websites or services. We are not responsible for the privacy practices of those third parties. We encourage you to review the privacy policies of any third-party services you access.
11. International Users
The Service is operated from the United States. If you are accessing the Service from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States, where data protection laws may differ from those of your country.
12. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last updated" date. Your continued use of the Service after changes are posted constitutes acceptance of the revised policy.
13. Contact
If you have questions about this Privacy Policy or our data practices, please contact us through the contact form on our website.